• Service Satisfaction
  We always aim to provide quality web development services. If you are not happy with our service, please contact us to share your concerns.
• Eligibility for Refunds
  You can request a refund within 14 days of the project start date or payment, based on your service agreement.
• Non-Refundable Services
  Services that are fully completed, customized for you, or already in progress or delivered cannot be refunded.
• Partial Refunds
  In some cases, we may offer a partial refund depending on how much work has been done and the stage of the project.
• Refund Process
  If your refund is approved, we will return the amount to your original payment method within 7 to 10 business days.
• Client Responsibility
  You must give us clear project details from the start. Refunds are not given if you change your mind after work has begun.
• Third-Party Costs
  Any costs paid to third parties (such as for domain names, hosting, or premium plugins) are non-refundable.
• Cancellation of Ongoing Projects
  If you cancel a project that is still in progress, you may have to pay for the work done up to the date of cancellation.
• Contact for Refunds
  To ask for a refund or talk about any concerns, please contact us at hello@ibexsolutionproviders.com.